Ten frequently asked questions about enterprise software answered

It is only natural to have questions when investing in something as crucial and unfamiliar as enterprise software for your organisation. This is to ensure that you are picking the right solution for your business and you understand what enterprise software entails.

This article breaks down the concept of enterprise software by answering ten frequently asked questions:

  1. What are the kinds of software?

There are two types of software: system and application software. System software is responsible for the key functioning of the system in question while allowing for interfacing between hardware and software applications. Android and iOS are examples of system software.

Application software, on the other hand, runs on system software. It gives the users access to different functionalities, like email messaging clients, games, or browsers. Enterprise software falls under this category.

  1. What is Enterprise Software?

Enterprise application software, or enterprise software, describes a computer software used by companies to carry out organisation-wide operations. Enterprise software does not necessarily serve individuals but organisations in the public and private sectors. The purpose of enterprise software, as the name implies, is to fulfil the business or sales goals of an enterprise.

Enterprise software helps to integrate all the processes that make up a business, and it can be deployed in different sectors. Schools, clubs, government parastatals, and other conventional business types can choose to automate their processes by opting for easy-to-use enterprise software.

An organisation can have a single enterprise solution that is the same across all departments. This helps in unifying all operations. However, it could also have multi-faceted or niched enterprise application software solutions that cater to individual departmental/unit needs, while seamlessly merging all these data to ensure smooth interpretation, enhance the management’s decision-making process, and run the business.

When a company chooses to onboard an enterprise software application, it usually means choosing to automate their business. Another implication or aim of using enterprise software to carry out day-to-day operations is improved efficiency and productivity, and this software can cover some specialised requirements.

There is no one-size-fits-all rule as to what enterprise software should be. Still, enterprise application software should consist of standard characteristics, like scalability, accessibility, speed and performance, and ease of interfacing.

  1. What are Hidden Brains Enterprise Solutions?

There are different types of enterprise software applications or solutions that Hidden Brains offers. They include HRMS (Human Resource Management System), RMS (Retail Management System, WIS (Warehouse Inventory System), and FinAct (Finance and Accounting System), among others.

Let’s delve into a little bit of these solutions below:

  • HRMS

Our human resource management system helps you rid yourself of all the unnecessary paperwork that comes with human resource personnel. Folders, documents, and employee data are compiled and organised in one software application. The HRMS makes month ends such a breeze, as all HR operations are intelligently handled promptly.

The key features of this solution include, but are not limited to, employee self-service portal, interviews and assessment, payslip generation, and leave generation. With an HRMS solution for your organisation, productivity levels are sure to spike, as many manual HR operations like salary payment and payroll preparation become automated and, therefore, less prone to human errors while giving HR professionals a holistic view of staff strengths and weaknesses.

  • Procurement

All businesses have a procurement side to them. An intelligent procurement software helps you purchase more linearly. With a smart procurement system for your organisation and features—like audit log, purchase order, purchase requisition, and vendor management—you can keep records of your vendors and all related expenses.

Choosing to use a procurement system comes with many perks. First, your organisation’s spending becomes easier to control since the data is better coordinated. You can foster a thriving, long-term relationship with your suppliers with adequate data like this.

  • Finance and Accounting

Accounting and finance essentials: payables, receivables, receipts, payments, cash flow, allocations, and expenses, are made easier with a digital solution such as FinAct (finance and accounting software). Your cash flow and all-around finances are handled with more accuracy and control.

FinAct is an intelligent merging of cloud flexibility and the assurance of accounting software to give you clearer business insight and help you identify profit sources that exist within and even outside of your organisation.

  • Warehouse and Inventory

There is so much inventory-taking that goes into running a warehouse. Orders need to be fulfilled, assets need to be managed and stored, reports need to be created, and stock needs to be accounted for. By investing in a Warehouse and Inventory solution (WIS), you can improve productivity and utilise your warehouse space in an optimised way.

With our customisable WIS solutions, your warehousing processes can be managed and synchronised across interconnected systems. Automated warehouse processes will also help you boost your profit and fulfil orders with ease.

  • Smart Estate

Privacy and security are two very important aspects to consider when becoming the owner of an estate in Nigeria. Smart estate solutions assure you of these things and more. This solution helps you restrict access to your property to only a select number of people.

Some features of our smart estate solution are as follows: daily staff and delivery boy management, SOS panic alarm, child security, complaint management, visitor management, polls and announcements, helpdesk and tickets, and security personnel access.

Having real-time access also ensures that you have all the information within reach at all times. This helps you and your estate personnel stay abreast of all the goings-on in the property to carry out all operations with little or no difficulty.

  • Retail Management System

Our Retail Management System (RMS) is the disruptive technology that the Nigerian retail ecosystem needs. This RMS is an amalgamation of systems that support both a single or a chain of retail stores, as well as Point of Sale, Customer Relationship Management, and Inventory.

A retail management system improves customer satisfaction and the flexibility of running your business. Having these key features, CRM, POS, B2C Commerce, Wallet Management, Customer Rewards Management, Order Management, Store Inventory, Purchasing and Receiving, and Smart MIS Reporting, our easy to use RMS solutions will help you to scale your retail business and give your business the digital spine it needs to thrive as an online store if you want.

  • Attendance Management

Having a time and attendance management system is important when digitally transforming your business. Effective attendance management is one of the banes of the HR department, and this solution can mitigate this problem.

As an HR personnel, you can be certain what days, and the exact time your employees showed up for work so that they can be rewarded according to their work. In addition, HR personnel can automatically manage shifts, breaks, vacations, trips, remote work schedules, and more, all in one place when they opt for Hidden Brains’ Attendance Management solutions.

  • Smart Assist

You can assist your clients remotely with the Smart Assist software application. The seamless connectivity of the Smart Assist solution allows for unhindered video and voice calling, call recording, call scheduling, video and photo saving, streaming, and even geolocation services.

Having a Smart Assist solution for your business can reduce product returns, physical visits by a technician, resolution time, and excess cost while increasing productivity, efficiency, and client satisfaction.

  1. How Do I Choose The Right Enterprise Software for My Business?

  •  Structure your business processes

Before investing in any enterprise software, you must first define your business structure and processes, and project what outcomes you are looking to experience in the ‘to-be’ state. These ‘to-be’ requirements will shape further communication with your enterprise software vendor so that they can customise and demonstrate the system capabilities accordingly.

  • Check if it Fits Your Business Processes

The enterprise software solution you choose must match your present business infrastructure. Enterprise solution might be for digital transformation, but it is ultimately a finance/business initiative to help improve profit margins and boost organisational productivity.

  • Know the Cost of an Enterprise Software

It is better to know the potential costs of the software, maintenance, and other hidden costs early enough; rather than jump in without a thorough understanding of the financial implications.

  • Weigh the Pros and Cons

Enterprise software is supposed to increase productivity, save time, reduce costs, and help the company scale growth-wise. With the numbers in mind, you can invest in enterprise solutions that will not thwart these plans and projections.

  • Create an Implementation Plan

Implementation takes time as it entails some processes to help ensure that the solution works and has been tested by the users. Fix a realistic timeline to ensure there is no rush, and all functionalities are live.

  • Look at Several Options

Don’t settle for the first solution you are offered. Seek expert advice as to what solutions are both wallet-friendly and would give your business the digital facelift it needs.

  1. What Is the Future of Enterprise Software?

The obvious future of Enterprise software is IoT (Internet of Things). Internet of things involves hardware devices like cameras and sensors that help send data to the enterprise software database.

Machine learning is another future trajectory that enterprise software can take. Machine learning or artificial intelligence mimics human thinking patterns.

  1. What Happens When I Need a Software Upgrade?

It is a normal worry that, with the fast-changing technological trends, your software might need an upgrade in a few years. Depending on your agreement with your enterprise company, you will either be entitled to an upgrade or will have to re-enter a contract to kick-start the process. Either way, software upgrades are possible.

  1. How do I get a software licence?

Hidden Brains (or your enterprise software vendors) will be responsible for purchasing a license for the enterprise software.

  1. What Does Getting an Enterprise Solution Mean for My Business?

As long as you have picked the right solution for your business, an enterprise solution should help your business grow revenue, increase productivity, creativity, customer and employee satisfaction, and save time.

  1. Why Is Hidden Brains the Best Enterprise Software Partner?

Hidden Brains has been the leading enterprise solutions provider for 19+ years. Our 2400+ satisfied clients span 107 countries, and we have a team of over 500 dedicated and passionate professionals ready to attend to all your digitalisation and enterprise software needs. In our time dominating this space, we have received over ten industry awards, and we have testimonies from clients that show that these are not just empty claims.

  1. How Can I Get In Touch With Hidden Brains?

You can visit our website to start an inquiry. By filling out the form, you can get a complimentary free consultation from one of our experts for 30 minutes. You can also email us at [email protected], or call +2348141261421 to speak to somebody.

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